Privacy Policy

Updated as of Sept, 2024

At Holistic Hub, Inc. (“Holistic Hub”, “we” or “us”), we take your privacy seriously. Please read the following to learn how we treat your personal information. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways.

Remember that your use of Holistic Hub’s Services is at all times subject to our Terms of Service for Clients and Terms of Service for Professionals (collectively, “Terms of Service”), each of which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service. This Privacy Policy applies only to this Website and the Services and not to any third-party sites. Any information you provide to a User outside of the Services is not subject to this Privacy Policy.

For clarity, “you” or “Users” of the Services may be “Clients”, including anyone seeking holistic health and wellness services or “Professionals”, including practitioners; health and wellness professionals; merchants; wellness centers; and any employee of such merchants or wellness centers (whether or not such employee independently registered for the Services).

If you have any questions or comments about this Privacy Policy or our use of your personally identifiable information, please contact us at quality@holistic-hubs.com.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

Sources of Personal Data

We collect Personal Data about you from:

  1. You:
    • when you provide such information directly to us, and
    • when Personal Data about you is automatically collected in connection with your use of our Services.
  2. [Our subsidiaries and affiliates (together, “Affiliates”), when they provide us with Personal Data about you.]
  3. Third Parties that share your Personal Data with us include:
    • Service providers. For example, we may use analytics service providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support.
    • Social networks connected to the Services. If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, you understand some content and/or information in those accounts may be transmitted into your Account with us.
    • [Advertising partners. We receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communications.]

Categories of Personal Data We Collect

The following chart details the categories of Personal Data that we collect and have collected over the past twelve (12) months. Throughout this Privacy Policy, we will refer back to the categories of Personal Data listed in this chart (for example, “Category A. Personal identifiers”).

Category of Personal Data Personal Data Collected What is the source of this Personal Data?
A. Personal identifiers First name, last name, business name and information, mailing and/or physical business address, email address, telephone number, birth date, Social Security number, appointment information, location, IP address, signature, billing, credit card, and banking information. You, as the User
B. Customer records identified by state law (including the California Customer Records statute (Cal. Civ. Code § 1798.80(e))) Name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, education or business and professional licensing, employment, employment history, bank account number, credit card number, debit card number and any other financial information. You, as the User
C. Internet or other similar network activity information Website search history, or information on a User’s interaction with a website, application or advertisement. You, as the User
D. Geolocation data Physical location or movements. You, as the User
E. Inferences drawn from other personal information Profile reflecting a person’s preferences, characteristics. You, as the User
F. Age or date of birth Date of birth You, as the User

The following sections provide additional information about how we collect your Personal Data.

Information Collected Automatically

The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Services, to analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files –